Obtaining knowledge and skills. Professional skills in a resume - examples of describing skills

Posted On 15.12.2017

Any company strives to find the best employee for every position that requires a number of mandatory professional skills. Fortunately, most job seekers have some form of this skill. Employers determine the candidates' capabilities according to the list of skills presented by them, as well as the indicated advantages / disadvantages. Thus, every job seeker must prepare himself for a job search, taking into account all the means of communication that the employer pays attention to. The following means of communication should be considered: your resume, cover letter, and interview.

You can present your skills in the best light and validate them with previous work experience. In this article, we have provided an approximate list of required professional skills that must be indicated on a resume. You can edit this list and add additional skills to your resume to suit your needs. Below is a table with examples of professional skills that you can include on your resume. The table is divided into the main professions and the skills they require.

Skills and abilities Top manager Sales and Marketing, Customer Service Programmers, Designers, Research and Development, Teachers
Time management skills + +
People management skills +
Personal communication skills + +
Business communication skills + +
Speaking skills + +
Business management skills + +
Strategic thinking +
Creative thinking + + +
Organizational ability + +
Effective listening skills + + +
Ability to make a decision + + +
Ability to solve problems + + +
Ability to negotiate + +
Ability to work in a team + +
Ability to conduct trainings +
Ability to educate others +
Ability to learn quickly + +
Effective learning skills + +
Analytic skills + +
Ability to make risky decisions + +
Sales skills + +
Ingenuity + +
A responsibility + + +
Reliability + + +
Creative skills + + +
Determination + + +
Business ethics + +
Critical thinking skills +
Customer service skills + + +
Perseverance + +
Multitasking + +
Tact + +

Skills to include on your resume

The following are examples of skills and abilities that can be listed on a resume.

Key Skills - Sample Resume

  • analytical thinking, planning skills;
  • developed skills of oral and interpersonal communication;
  • organizational skills, the ability to prioritize;
  • analyzing problems, using judgments, the ability to effectively solve problems.

Examples of other special skills

Oral and written communication, the ability to establish contact with partners and clients, business development, a high level of customer service, attention to detail and organization, self-sufficiency and activity, hospitality provided to clients and partners, professional public speaking skills and experience in making presentations, the ability to conduct effective trainings with others.

  • motivation, initiative, high energy;
  • oral communication skills;
  • decision making, critical thinking, organization and planning;
  • tolerance and flexibility in different situations.

Other skills:

  • leadership communication skills;
  • business leadership skills;
  • technical and technological skills;
  • organization skills;
  • project management skills;
  • marketing and key sales skills.

Examples of professional skills for different professions

Key skills for project managers

  • experienced team leader with the ability to initiate / manage various functional teams and multidisciplinary projects;
  • critical thinking, decision making and problem solving skills;
  • planning and organization;
  • excellent interpersonal skills;
  • project management skills: influence, leadership, ability to negotiate and delegate;
  • conflict resolution;
  • the ability to adapt to conditions;
  • stress resistance.

Key skills for educators

  • motivation;
  • initiative and high energy;
  • developed oral and personal communication skills;
  • decision making, critical thinking, organizing and planning skills;
  • tolerance and flexibility in different situations.

Key skills for accountants

  • analytical thinking, planning;
  • accuracy and attention to detail;
  • organization, the ability to prioritize;
  • analyzing problems, using judgment, the ability to solve problems effectively.

Key skills for customer service

  • developed communication skills;
  • analysis of problems and their solution;
  • organizational skills, focus on customer service;
  • ability to adapt, ability to work under pressure;
  • initiative.

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What professional skills should you include on your resume? Example

The qualities you want to tell your employers about should be clearly articulated, and not just "thrown to the wind". Sociability / responsibility and creativity - all this, of course, is great, but meaningfully useless.

So let's go over the skills that you keep forgetting to mention. If you don’t know what to write in the “skills” column, there is one more material for you!


Important!

We remind you right away that the skills that you will share with your employer must be directly related to the position for which you are applying. Brevity and specificity is the first rule of a resume.

// Leadership

Of course, this is an important skill for everyone involved in managing a company or even working in a team - sooner or later each team member will be faced with the need to take initiative. So, if you know that you can be a leader in a team at some point, then this quality can always be mentioned (and even necessary!).

We write:

know how to resolve conflicts in a team, are ready to help colleagues, listen to criticism, are ready to lead, take responsibility for the team's decisions ... - everything sounds more specific than “I have leadership qualities”.

// Sociability

This quality-skill is directly related to leadership. The fact is that you need not only to be able to communicate with people, but also to understand that there should be a factor of business relations and mutual benefit between you. When you write “sociable,” you don't have to think about the fact that you have great friends and that you are great friends with colleagues.

We write:

networking, knowledge of cold calling techniques, building relationships with clients, the ability to work in a team.

Important!

It's good (great, great, no value for money) if every skill you mention is backed up on your resume with an example that proves you have it. For example, let's compare the "outgoing" Ivan or Ivan, who organizes events and attracts famous speakers using his ability to communicate and seek contacts.

// Organization

First, in Russian, "organization" can have two adjacent meanings: you are organized, punctual, you understand what a "systemic" approach is, or maybe you understand how to organize a lot of people and make the gears turn. So in this case, we would advise you:

We write:

organizing events, monitoring meetings, scheduling, scheduling (great word for a resume!), time management

// A responsibility

This is mentioned only by those people who just want to tell the employer “you can trust me!”. But there is much more the right ways prove that you are a responsible employee, for example, by mentioning that you were engaged in project activities or that you were engaged in serious financial calculations - everything that had a specific result will be useful to mark instead of "responsible".

We write:

project activities (completed n.

projects), working with a client n., creating an advertising company n.

// Learnability

We are all trainable. Otherwise, they could not talk, write, eat, walk. This is a normal skill not only for humans, but also for animals. Another superfluous and too "general" word for your resume.

We write:

independently studied the program n., mastered the programming language n., actively attend trainings, create a personal website, desire to use skills in different departments

// Critical thinking

You know that today everyone is a film critic.

Professional resume skills

But what actually happens - when you need to show the skills of a real analyst, to say something after the presentation, everyone suddenly has no thoughts.

We write:

search for information, ability to analyze n. in n., reporting in n., reviewing

// Stress resistance

It is an indispensable, wonderful, and much needed skill. But it's not a skill in fact - it's a character trait, like communication skills, for example. You can learn how to deal with stress, but most likely, by applying this characteristic to yourself, you mean that you can work under pressure, in conditions of deadlines and at a fast pace. So tell me about it!

We write:

the ability (EXPERIENCE!) to work in deadline mode, the ability to make quick decisions, knowledge of the market, understanding the specifics of competition in the industry, the ability to cope with crisis situations

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Introduction

Chapter 1. Knowledge, skills and abilities in the learning process

Chapter 2. Functioning of the "knowledge-skills-skills" triad in modern didactics

Chapter 3. Practical aspects of mastering knowledge and skills

Conclusion

List of used literature

Introduction

Relevance... As you know, the transition from the state of untrainedness to the state of certain training is carried out through the mastery of a certain amount of knowledge, abilities and skills, and each didactic process has quite definite fundamental capabilities in terms of the quality of their formation in students for a given time.

Until the 80s. In the twentieth century, it was traditionally believed that the content of specialist training is reduced only to these components. Later, two more were identified - the experience of creative activity and the experience of an emotional-value relationship to reality.

The formation of general educational skills and abilities is one of the priorities of modern education, which predetermines the success of all subsequent education.

In the new educational standards of primary general education, the formation of general educational skills, as well as different ways special attention is paid to the activities: they are separated into a separate block both at the level of the minimum content and at the level of requirements for the level of preparation of those who graduate from primary school.

The issues of general educational abilities and skills in pedagogical science and educational practice have been studied for more than a decade, however, until now, the main disadvantage of modern education, including primary education, is associated with the inability of schoolchildren to learn.

Teachers primary school so far, it is with difficulty that they are transitioning to an orientation towards the new goals of primary education, formulated in the course of modernizing the structure and content of education: to teach younger schoolchildren to learn, to shape their learning activities.

As before, the main emphasis is placed on mastering knowledge, skills and abilities.

The effectiveness of learning will increase noticeably if the student begins to work meaningfully on his development, begins to strive to independently find and eliminate his mistakes - in writing, in speech, in organizing his own activities. To do this, he needs to learn to research, analyze his own activities in order to identify his mistakes so as not to make them in the future, and his achievements in order to fix and reproduce them. That is, the effectiveness of training directly depends on the formation and development of general educational skills and abilities.

Purpose of the study- to consider the problem of the formation of a mechanism for the assimilation of knowledge and skills in the learning process.

Research objectives :

1. Consider the features of knowledge, skills and abilities in the learning process.

2. Analyze the functioning of the “knowledge-skills-skills” triad in modern didactics.

3. Determine the practical aspects of the assimilation of knowledge and skills.

Object of study- the fundamental characteristics of knowledge and skills in the learning process. Subject of study- determination of the features of the formation in the learning process of the mechanism for the assimilation of knowledge and skills.

Research hypothesis: we proceeded from the assumption that the assimilation of knowledge and skills is a complex process, including the mastery of a set of various operations and actions.

1.

Knowledge, skills and abilities in the learning process

Knowledge in teaching is understood as the basic laws of the subject area, which allow a person to solve specific production, scientific and other problems, i.e. facts, concepts, judgments, images, relationships, assessments, rules, algorithms, heuristics, as well as decision-making strategies in this area.

Knowledge is elements of information related to each other and to the outside world.

Properties of knowledge: structuredness, interpretability, connectivity, activity.

Structability - the presence of connections that characterize the degree of comprehension and identification of the basic laws and principles operating in a given subject area.

The interpretability of knowledge (to interpret means to interpret, explain) is determined by the content, or semantics, of knowledge and the ways of its use.

Knowledge connectivity - the presence of situational relationships between elements of knowledge. These elements can be linked together in separate blocks, for example, thematically, semantically, functionally.

Knowledge activity is the ability to generate new knowledge and is conditioned by a person's motivation to be cognitively active.

Along with knowledge, there is the concept of data. Although it is not always possible to draw a clear line between data and knowledge, there are still fundamental differences between the two.

Data is an element of knowledge, i.e. isolated facts, whose relations with the outside world and among themselves are not fixed in them.

Distinguish between declarative knowledge - statements about objects of the subject area, their properties and relationships between them and procedural ones - they describe the rules for transforming objects of the subject area. These can be recipes, algorithms, techniques, instructions, decision-making strategies. The difference between them is that declarative knowledge is communication rules, and procedural knowledge is transformation rules.

  • stored (remembered);
  • reproduced;
  • are checked;
  • updated, including restructured;
  • are transformed;
  • are interpreted.

Skill is understood as a way of performing an action mastered by a person, provided by a certain body of knowledge.

7 essential skills to look for when recruiting

Skill is expressed in the ability to consciously apply knowledge in practice.

Skills are automated components of a person's conscious action that are developed in the process of performing it. A skill arises as a consciously automated action and then functions as an automated way of performing it. The fact that this action has become a skill means that as a result of the exercise, the individual has acquired the ability to carry out this operation without making it his own conscious goal.

The strength of the assimilation of knowledge is one of the goals of training. The result of lasting assimilation is the formation of stable structures of knowledge that reflect objective reality, when students are able to actualize and use the knowledge gained. However, in practice, this goal is not always achieved. Everyone knows the student motto - "Pass (exam) and forget, like a bad dream."

But if knowledge is forgotten, then why waste time (and money) on mastering it?

The aim of the training is professional skills and abilities.

Research by psychologists has shown that acquired skills remain forever, and skills - for years, and theoretical (declarative) knowledge is quickly forgotten. Nevertheless, in many cases, it is the strength of knowledge assimilation that is the goal of the intermediate stages of learning.

Modern understanding of mechanisms learning activities leading to a lasting assimilation of knowledge, allows you to formulate a number of recommendations.

In modern learning, thinking takes precedence over memory. It is necessary to save the strength of students, not to waste it on memorizing knowledge of little value, not to overload memory to the detriment of thinking.

Prevent misperceptions or misunderstandings from becoming entrenched in the student's memory. The student must remember what is learned, well understood.

The material that requires memorization should be enclosed in short lines: what we should carry in our memory should not have extensive dimensions. From the series to be memorized, exclude everything that the student himself can easily add.

Remember that forgetting what has been learned is most intense immediately after learning, so the time and frequency of repetitions must be consistent with the psychological laws of forgetting. The largest number repetitions are required immediately after students become familiar with the new material, that is, at the moment of maximum loss of information, after which this number of repetitions should gradually decrease, but not disappear completely. It is advisable for students not to time their own reproduction of the material to the moment immediately following the perception of the material, but to let him first rest a little. Experimental studies indicate that the best reproduction takes place, for the most part, not immediately after the first perception of the material, but some time (2-3 days) after it.

Intensifying the involuntary memorization of students, do not give direct assignments or instructions: it is better to interest the students, from time to time "warm up" the interest that has arisen.

Do not start learning new things without first forming two of the most important qualities: interest and a positive attitude towards it.

Follow the logic of presentation of educational material. Knowledge and beliefs, logically related to each other, are assimilated more firmly than disparate information.

Rely on the fact established by science: an important form of strengthening knowledge is their independent repetition by students.

Follow the logic of learning, because the strength of knowledge logically linked to each other always exceeds the strength of assimilation of scattered, loosely coupled knowledge. Provide the opportunity for students to view the material from different angles, under different angles vision.

Since the strength of memorizing information acquired in the form of logical structures is higher than the strength of scattered knowledge, knowledge presented in logically integral structures should be consolidated.

In the practice of teaching, it is not uncommon for a means of a lasting assimilation of knowledge to be repeated multiple times of the stated educational material. However, reliance mainly on rote memorization, without deep awareness of internal laws and logical sequence in the system of assimilated knowledge, is one of the reasons for formalism in teaching. Memorization and reproduction depend not only on the objective connections of the material, but also on the attitude of the individual to it (for example, the student's interest in knowledge). An important condition lasting assimilation of knowledge is the correct organization of repetition and consolidation of knowledge. The most firmly assimilated knowledge is acquired independently, while performing research, search, and creative tasks.

You can interest the employer if you immediately write in your resume about what you can do. This will help him determine how quickly you can adapt and understand the nuances of the work.

Key resume skills: examples

To understand how to properly write about your skills, you can look at an example of professional skills on your resume. Just be sure to correct for your personal experience, the requirements of the employer and the specifics of the future position.

Possible professional skills

It should be understood that in this section of the resume, you need to indicate your basic skills. If you do not have work experience yet, then you can enter the results of undergraduate practice. Almost all resumes can include the following skills:

  • work with a PC;
  • knowledge foreign languages(indicating your level) - this can be fluency, the ability to perceive written information and translate it with a dictionary;
  • ability to analyze documents;
  • work planning and organization of the work process;
  • ability to make decisions quickly.

But they should be used in cases where you do not have practical experience and any achievements.

Skills for communication professions

When sending a resume to a new vacancy for a sales assistant, you need to describe your experience and indicate what you can do. The professional skills of a salesperson may include the following:

  • experience of communication and direct sales;
  • the ability to adapt and look for an approach to the client;
  • opportunity to work in stressful situations, under pressure;
  • willingness to communicate politely, without imposing one's own position;
  • the ability to move away, but at the same time fulfill their duties;
  • the ability to solve problems without involving the administration.

You need to convince the employer that you can communicate with people and sell products.

But for a psychologist there will be other requirements. He can be shown what he has worked with and what he can do best. He may have the following professional skills:

  • diagnostics of personality, relationships;
  • solving problems in a team and a family;
  • conducting tests and interpreting their results;
  • conducting trainings;
  • solutions to personal growth problems;
  • listening, empathy, calming;
  • search for approaches to each client;
  • the implementation of psychological rehabilitation measures;
  • work with phobias, shocks, stresses.

Skills of narrow specialists

The selection of candidates begins with the assessment of the resume. If you want to be scheduled for an interview, then list your basic skills, not hoping that a couple of general phrases will be enough. You can see an example of professional knowledge for a sysadmin resume to understand what needs to be specified. The following skills can be distinguished:

  • practical experience in laying and diagnosing networks;
  • providing technical support and working with clients;
  • diagnostics of failures and malfunctions;
  • experience with servers, their installation and setting for specific tasks;
  • monitoring the operation of systems;
  • risk planning and development of IT structure recovery schemes;
  • ability to work with Windows programs;
  • knowledge of technical English;
  • installation of equipment, adjustment of its work;
  • control of the appropriate level of information security;
  • work with technical documents.

Don't go overboard with listing! Too many programs announced may raise doubts about your level of proficiency in each of them. After all, real competence is acquired not even in one month.

But the professional skills in the accountant's resume may look like this:

  • maintaining tax and accounting records;
  • knowledge of relevant legislation;
  • ability to work with accounting entries;
  • inventory taking skills;
  • ability to manage primary documents;
  • knowledge of the principles of calculating sick leave pay, payroll;
  • skills in drawing up and submitting reports;
  • knowledge of the "Client-Bank" system, profile accounting programs;
  • the ability to carry out mutual settlements, acts of reconciliation.

Don't write skills that you don't have. After all, this can be identified at an interview or on the first working day.

For an employee or head of the legal department, you need to be able to work with documents and look for the necessary information.

For a lawyer, the following professional skills are generally expected:

  • the ability to draw up and analyze the submitted contracts;
  • Negotiation;
  • representation in courts;
  • implementation of claim activities;
  • drafting legal documents;
  • support of the company's activities;
  • legal support for the work of the organization;
  • representation of the company in government agencies and various authorities;
  • the ability to work with legal documents and legislative framework submitted electronically.

Having indicated such skills, be ready to confirm them in the interview.

An employer may ask for specific examples or a practical task that requires these skills.

Professional skills and personal qualities are a must when filling out a questionnaire or for any vacancy. In this section, you have the opportunity to express yourself by telling a potential employer about all your advantages. Some job seekers are convinced that the professional skills section is considered the key. But they are not entirely right. Employees in the search for personnel pay the same attention to him as to personal qualities. And often their inadequacy to a certain vacancy can become a reason for refusal to a candidate.

Professional skills and personality traits: what should be avoided?

When filling out these points, follow one simple rule: be sincere. There is no need to invent something that does not exist. The deception will open and then the employer

will be extremely disappointed. Do not write that you know how, for example, to work with the Photoshop program, although in fact you have opened it only a couple of times. Very often, recruiting specialists give a test task to the candidate they like to determine their level of knowledge, and this is where you run the risk of getting screwed up. Also, you do not need to write in the column "personal qualities", for example, that you are very sociable, sociable and quickly find with other people mutual language person if this is not true. Another tip: do not write too much or, conversely, too little in these points about yourself, observe the measure.

Professional skills and personal qualities: what should you write?

When listing your professional skills, list only what is essential and meaningful. For example, if you are writing a resume for a programmer's vacancy, then it will not be necessary to indicate that you have a good command of a computer, as this is already implied.

(programmer):

  • knowledge of PHP, JavaScript, C ++, OOP;
  • with MySQL;
  • the ability to optimize queries and do database tuning;
  • working with the Zend framework.

Indicate everything that you see fit. You can also open the requirements for the vacancy (if there is such an opportunity) and add everything that applies to you from there.

The personal qualities of the employer candidate are not fully interested. It is about what might be required of the employee. For example, it is not necessary to write that you are a kind and warm-hearted person, since this does not apply to work. Here is a list of what you can include on your resume:

  • diligence;
  • ambition (when it comes to leadership positions, vacancies that require a creative and creative approach);
  • organization (meaning both self-organization and the ability to organize the work of the team);
  • punctuality;
  • a responsibility;
  • sociability (implies several concepts: the ability to quickly establish contact with other people, sociability, talkativeness);
  • initiative (the ability to take control of the situation and develop new ideas, proposals);
  • good learning ability (the ability to quickly learn new knowledge);
  • stress resistance (ability to work under stressful conditions).

Professional skills and personal qualities are two very important points, therefore, treat them very carefully and do not try to deceive a potential employer.

Dear visitor, welcome to the blog site. As you know, writing a resume is a responsible task that must be taken extremely seriously. You must present yourself from your best side, and in the most favorable light. And so, the question arises: what skills to indicate on the resume?

You should understand that although personal qualities and work experience in a particular position are very important, they will not tell you how good you are in a particular profession. To do this, you must indicate what skills you really own. Do not try to cheat a potential employer - over time, this will play against you. Based on this, it is important for you to know what the key skills in a resume are, what you need to write about first, and what to keep silent about until a certain point.

Where to begin?

First you need to understand what professional skills are. Let's say right away: the only correct template that would suit every person does not exist. However, there are some points that should be emphasized. So, you should tell your potential employer how well you:

  • have business communication skills;
  • know how to plan your working day, organize the work process, make the right decisions;
  • are able to pay attention to working trifles and details;
  • successfully analyze and eliminate various work problems and nuances;
  • know how to be pliable and flexible when necessary;
  • you can and want to manage your affairs;
  • a business leader by nature.

This common examples key skills to mention on your resume. Which of them to designate, and which to keep silent - the choice is yours. In addition, many managers who are looking for a person for a certain position themselves indicate what exactly they expect from the candidate.

Types and list of key resume writing skills

So what skills can you include on your resume? Before considering a complete list of them, you should briefly familiarize yourself with what their groups are.

  1. Communicative. Such business skills imply the ability to negotiate with potential partners, communicate with colleagues, bosses, clients. The ability to interest a person, convince him to conclude an agreement with your firm - in general, you should have knowledge of diplomacy, ideally.
  2. Organizational skills. Prove that you can plan your working time, allocate your strength and resources, and lead responsible and important projects.
  3. Leadership. These qualities include the ability to manage people, to lead them, to achieve unquestioning fulfillment of your instructions. But without "fanaticism", otherwise you can scare off the personnel officer with excessive harshness and coldness in presenting your leadership qualities.
  4. Analytical is one of the key skills for a resume. You must be a real generator of ideas and also exhibit elements of strategic thinking.
  5. Applied. Such professional skills and knowledge in the resume are set out depending on the specifics of a particular profession.

Now we will study each of the above groups in more detail, and also draw up the most detailed lists of skills and abilities that each of them includes.

Communication characteristics

An example of the description of communication skills in a resume is given below. But be careful: you must submit only the information that corresponds to reality.

So what are the communicative qualities can I specify when writing a resume? This:

  • ability to solve quickly conflict situations and disputes;
  • business negotiation skills with partners;
  • the ability to conduct business disputes or discussions with potential clients;
  • experience in holding public events;
  • the ability to listen and convince a person.

Note. When writing a resume, it is important to be able to distinguish the difference between skills and abilities. A skill is a person's experience of performing a specific action. A skill is the same skill, but "polished", brought to automatism.

Organizational ability

An example of skills and abilities for a resume in terms of organizing work:

  • the ability to do time management;
  • ability to lead complex projects;
  • the ability to solve numerous problems of varying degrees of complexity;
  • practical skills in working with large amounts of information;
  • ability to think strategically and plan work.

Another example of specific organizational skills that can be highlighted on a resume is budgeting. This is especially important for large firms working with numerous clients and partners. Although for small businesses this employee skill is undoubtedly also very important.

Leadership and applied skills

The key skills of a leader are the ability to manage a large workforce and motivate them to be active and productive.

Now let's talk a little about applied skills. They, like all the previous ones, must be submitted expediently. This means that you do not need to write everything in a row - describe only those abilities that will be important for the position for which you are applying.

So, let's look at examples of applied, or additional skills in the resume. These include:

  • experience in business correspondence;
  • the ability to conduct business and personnel production;
  • Knowledge of foreign languages;
  • skills in working with legal, legislative documents;
  • skills of "blind" typing in Russian or foreign language.

In addition, you should include your computer skills on your resume. Indicate the programs with which you operated in the same position. If this job will be your first work experience, write what programs you are familiar with.

But do not write "I know", "I can", "I can handle it." An employer expects skills from you, not empty promises. Give him what he wants, and your candidacy will certainly interest him.

Examples of skills and abilities for different professions

Below are examples of computer skills and knowledge in a resume, as well as other abilities that are important for workers in different areas of business. From them you will learn what can be indicated and what is preferable to remain silent.

Example # 1: chief accountant

An example of the professional skills of an accountant that can be indicated on a resume:

  • the ability to work with several legal entities at the same time;
  • experience in preparing accounting reports;
  • ability to keep records;
  • conducting monetary transactions;
  • knowledge of legislation, especially tax and accounting, as well as labor.

Another example of specific skills for an accountant's resume is experience in accounting recovery. Lost financial information is a very serious violation, and you must be able to resolve this difficult situation.

Example # 2: manager

Examples of key resume skills for a sales manager:

  • management of lower levels of employees;
  • experience in attracting new customers or partners;
  • the ability to increase the percentage of sales;
  • ability to conduct business negotiations with potential collaborators;
  • knowledge of the analytical aspect of sales and the ability to implement them;
  • the ability to organize the work of the department for which he is responsible.

Professional skills for a resume of a sales manager are not limited to this, of course. But these are the main points that should be submitted for consideration by a potential boss.

Example # 3: seller

Skills for a salesperson for a resume can be summarized as:

  • the ability to allocate your time;
  • ability to communicate correctly;
  • perfect diction;
  • creative approach to the sales process;
  • skills in customer service.

Another example of professional skills in a resume: the ability to persuade, the ability to operate with large amounts of information, the possession of a pleasant voice (oddly enough, this is also important for a sales assistant).

Example # 4: head of IT department

Special skills for a resume of an IT employee may look like this (description of business qualities):

  • experience in personnel management;
  • the ability to promote and develop the company;
  • analysis and active participation in the selection process operating systems for further work;
  • skills to ensure the normal operation of office equipment.

An example of technical skills that can be described on a resume:

  • the ability to ensure information security of the entire office;
  • management of technical support for other employees of the enterprise;
  • reliable protection confidential data stored on the company's server;
  • creating backups, etc.

The computer skills of a potential IT employee on a resume are very important. You must provide information about what OS you are operating: Windows, Linux, etc. The employer must know whether he is dealing with a specialist who can really manage the staff, or with an ordinary employee who is not suitable for a managerial position.

Example # 5: bank employee

The specific skills that can be described on a bank clerk's resume are very similar to those we looked at for a sales manager. But in this case undeniable advantage will be proficient, at least, in English at a conversational level. Almost all banks today cooperate with foreign partners, so if you can “connect two words” in English, then your career growth will be guaranteed.

So, what can be indicated in the resume of a potential bank employee:

  • ability to plan time;
  • the ability to communicate politely with people;
  • a tendency to persuade even the most intractable clients;
  • the ability to find an approach to each client and seek compromises with him;
  • the ability to listen and hear the interlocutor.

Of great importance is the propensity to quickly absorb new information regarding the overall functioning of the banking sector and innovations. Of course, this trait can be developed in oneself over time, but it also needs to be maintained at the appropriate level, since innovations in the field of banking are developed almost daily today.

Example # 6: administrator

An example of professional skills for an administrator to include on a resume is similar in concept to that of executives. To this category of employees, employers put forward a special high requirements.

So, what skills should an administrator have:

  • critical thinking;
  • the ability to distribute responsibilities between subordinates;
  • a propensity for efficient distribution of working time;
  • staff motivation skills;
  • the ability to negotiate and bring them to a successful conclusion.

When writing any resume, you must be able to clearly distinguish between professional skills and personal qualities. While they are closely related to each other, personality traits will not provide a potential employer with a statement of how well a good specialist in this or that industry you are. Therefore, draw a line for yourself, and decide exactly what information about yourself you should submit to the head of the company where you want to get a job.

Where to submit your resume? If you want to find a job via the Internet, you can post your data on the website HeadHunter... You can also find a more detailed example of resume skills for a job you are interested in at hh. Here is all the information you need to share with more competent job seekers. When you find all the answers to your questions, and write your resume correctly, you will have the opportunity to immediately publish it on this resource and wait for your candidacy to interest a potential employer.

Key skills in a resume are usually a separate block in a resume. It indicates what was not included in the job description in the work experience, but is important for the future employer. We are talking about professional skills, i.e. skills important for the performance of professional duties. In another way, they can be called competencies. Competence is a skill that you may not have used, but which you can actualize at the right time.

Key skill types

Skills show what can you do, not what kind of person you are. It is important to distinguish between key skills and personality traits. A common mistake is to interfere with skills with personal qualities and indicate, for example, along with negotiation skills, stress resistance, responsibility, etc.

Key resume skills can be divided into groups:

  • Communication skills, negotiation skills, business communication;
  • Organizational skills, planning skills, resource allocation, project management;
  • Leadership qualities, people management skills;
  • Analytical skills, idea generation, strategic thinking;
  • Applied skills; Skills specific to a particular professional activity.

Key resume skills

Communication skills:

  • Ability to negotiate
  • Dispute Resolution Skills
  • Conflict handling skills
  • Claims work with clients, work with objections
  • Public speaking skills
  • Ability to persuade
  • Correct oral and written language

Organizational skills:

  • Project management
  • Ability to work in multitasking mode
  • Strategic planning
  • Budgeting

Leadership skills:

  • Leading people
  • Employee motivation

Applied skills:

  • Experienced PC user, knowledge of MS Office
  • Business correspondence
  • Office work, personnel office work
  • Knowledge of foreign languages
  • Knowledge of legislation, ability to work with legal bases
  • Knowledge of GOSTs, SNIPs
  • "Blind" printing (Russian, English)

As in general, when listing key skills on a resume, you must adhere to the principle relevance... Key skills must be consistent with the purpose of the resume. You do not need to list all your skills, regardless of the vacancy for which you are applying. Indicate only professionally relevant skills for a specific job.

Use the wording from the job description. This is necessary in order for your resume to be well searched for by the recruiter through the filters.

Organize your skills into an easy-to-read list. Don't go overboard with listing a large list of skills. This can give the impression of a formal approach to resume writing and speak about your inability to isolate the main thing.

Key resume skills: examples

Below are examples of identifying key skills from the resume of applicants, indicating the position:

Project manager

  • Project management
  • Organization of events
  • Teamwork skills
  • Working with a large amount of information
  • Budgeting
  • Negotiation
  • Multitasking
  • Experience of international contacts

Head of Sales Department

  • Sales management
  • Personnel Management
  • Search and attraction of customers, active sales
  • Sales skills
  • Negotiation
  • Sales analytics
  • Organizational skills

Director of logistics

  • Personnel management, motivation, certification
  • Organizational skills
  • Warehouse, transport logistics, safekeeping
  • Cost management
  • Experience of interaction with licensing authorities
  • Experience of interaction with state regulatory authorities
  • Project management

Shop assistant

  • Sales skills
  • Knowledge of cash discipline
  • Merchandising
  • Teamwork
  • Ability to teach other people
  • Experienced PC user

Chief Accountant

  • Experience in managing several legal entities at the same time;
  • Accounting and tax accounting, reporting
  • Currency operations
  • Knowledge of accounting, tax, labor legislation
  • Experience in passing inspections (office, field, counter)
  • Accounting recovery experience

Foreign Economic Activity Specialist

  • Negotiation
  • Preparing and conducting presentations
  • Drafting and conclusion of contracts
  • Working with customs authorities
  • Contract law
  • Foreign exchange control

Driver

  • Accident-free driving experience 10 years
  • Experience with executive cars
  • Excellent knowledge of the routes of St. Petersburg and the region
  • Excellent knowledge of the device of the car
  • Working with travel documents
  • English language - Intermediate

Professional skills for a resume is an integral part of a document, most often a separately formed block. According to them, the employer determines the capabilities of the applicant in the role of an employee of the company. You need to choose them carefully in order to attract a recruiter with whom further conversation will take place.

What is - Professional Resume Skills

Professional qualities are a combination of personal qualities and skills that a specialist acquired when. They help to improve in the future, to benefit the organization.

Quite often the resume reveals qualities that are only conditionally professional. For example, a developed sense of humor. If a recruiter is looking for a person for the vacancy of a lawyer, he will not rate this quality highly. But for a leading corporate event, he can be considered professional.

Before delving into the definition of professional skills, we recommend that all applicants, or those who are just going to find a new promising job, to get acquainted with the Internet course: « New job: strategy, preparation, search. " In three days, you will be taught to represent yourself in the best possible way.

What professional skills to indicate in the resume

Basic 3 rules of resume writing

To describe professional knowledge and skills in a selling resume, simply follow three principles:

  • Conciseness... If you write a little information, doubts will appear about With an excessive number of paragraphs, it will be difficult to read the resume. It is better to choose an average number of skills - 6-9;
  • Compliance with the requirements specific vacancy. It is necessary to position yourself at the level of "executive-manager" so that when looking at a resume, the recruiter immediately understands who he is dealing with;
  • Presentability... The information in the resume should sound strong and beautiful. It should be written specifically. For example, sales experience (5 years in the wholesale department). If you have experience in personnel management, you need to indicate in the document how many people were in the team.

General skills

The employer will definitely appreciate the ability to establish contact with counterparties in writing and orally, achievements in the service sector, organization of the work process, oratorical experience and other abilities. But in any field, employees with high motivation for results, initiative, energy in solving issues, competent speech, speed in decision-making, responsibility are valued. This is what will help

Directions in career development will be indicated to you by the consultation of specialists "Career Vector". Experts will guide and support your actions to reach new levels.

Job seekers often indicate that the candidate must have:

  • Technical skills;
  • Leadership qualities;
  • Marketing ability;
  • Experience in organizing and managing processes.

The modern labor market requires new knowledge modern technologies... To get a high-profile online profession often requires

Special skills

There are special skills that professionals have. The list is generalized and is not suitable for every specialty.

The professional skills in the resume are as follows:

  • (specific language and level);
  • Knowledge of programming languages;
  • Business communication skills (written and oral);
  • Efficiency in finding information;
  • Planning;
  • Purchasing experience;
  • Sales analysis;
  • Negotiation experience;
  • Experience with objections;
  • Carefulness when preparing reports;
  • Willingness to work in a team;
  • Independence in decision making;
  • Ability to use methods of persuasion;
  • Experience with programs (1C, Word, Excel);
  • Ability to handle office equipment;
  • Experience in telephone sales ("cold", "hot" calls);
  • Collection and preparation of statistical data;
  • Direct selling experience;
  • Work with commercial offers;
  • Merchandising experience;
  • Motivation and training of employees.

Each profession requires certain abilities. It is imperative that they be indicated in the appropriate section of the resume. Among the listed skills, you can find those suitable for a specific specialty.

To determine your professional abilities take the test for "Career guidance"


The optimal number of skills in a resume is 6-9

Examples of skill descriptions

It is important to understand that the list of professional skills in the resume must be coordinated with the requirements for a specific position. For example, neatness is hardly a must. professional quality top manager. But for the secretary it will be a tangible merit. Therefore, when writing a resume, you should consider how relevant the skill is for your profession.

You can see the standards and examples of the most successful resumes in the book by Vladimir Yakub. A certified specialist and teacher, one of the best headhunters in Russia, shares his experience and examples in his book “A Winning Resume. 1: 0 in your favor! " Buy the book, sell yourself and have a successful career!

An example of describing the professional skills of a sales assistant

The position of sales assistant attracts many. But not everyone stays in this role for long. For hot-tempered and conflicted people, the profession is not suitable. Sanguine and phlegmatic people usually achieve great results in it.

Essential skills for a sales assistant resume:

  • Ability to interest buyers;
  • Ability to work with objections, conflict prevention;
  • Knowledge about the goods in a particular store (clothes, equipment);
  • An individual approach to the buyer, determination of his needs and assistance in choosing.

An example of a description of the professional skills of an accountant

Consider what qualities an accountant needs for a resume:

  • Punctuality;
  • Organization;
  • Diligence;
  • Accuracy.

Skills that need to be indicated in the document:

  • Registration of primary documents;
  • Working with large amounts of information;
  • Knowledge of the Civil Code, TC and Tax Code of the Russian Federation;
  • Knowledge of the rules and experience in accounting and tax accounting.

An example of a description of the professional skills of a driver

Key resume skills can be as follows:

  • Driving experience (15 years);
  • Knowledge of Moscow and the Moscow region;
  • Neat driving style;
  • Polite communication with clients;
  • License category C, driving experience without accidents - 7 years.

An example of a description of the professional skills of a lawyer

Professional skills and abilities in a lawyer's resume:

  • Knowledge of the programs "Consultant plus" and;
  • Knowledge of contractual, labor and business law;
  • Experience in using the services "My Arbitrator", "Card File of Arbitration Cases";
  • Competent preparation of procedural and legal documentation.

An example of a description of the professional skills of a manager (director)

Skills for a resume for a managerial position:

  • Creation from "0" of an effective commercial service (marketing, sales)
  • Experience in personnel management for up to 1,000 people (motivation, training, selection and dismissal);
  • Market research (analysis of the competitiveness of the organization and customer requests);
  • Forecast and implementation of the sales plan.

An example of a description of the professional skills of a secretary

Essential skills for a secretary:

  • English proficiency (level);
  • Knowledge of the basics of office work;
  • Experience in using MS Office programs;
  • Possession of office equipment.

Online resume writing

Dozens and hundreds of candidates count on one place, so it is important to stand out. It is impossible to draw attention to oneself with personal charm at this stage. Therefore, in order to write professional skills outside the box and correctly, you should use the original services for writing a resume online:

  • Zerply... This social network was highly appreciated among developers and designers, as it will be possible to publish a portfolio there;
  • CVmaker... The service is suitable for creating a standard, but stylishly done resume. It provides six free templates in a classic style.
  • For each, their own skills are important, which must be taken into account. After writing your resume, you should imagine yourself in the role of a manager who needs an employee for your position. Changes should be made until the moment you are satisfied with the result. You don't have to make a very long list, or your resume will be put aside.

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